Getting started

Install Arcanum Engine, approve OAuth scopes, and choose a billing plan.

Install the app

  1. Find Arcanum Engine in the Shopify App Store or use your Arcanum partner install link.
  2. Approve OAuth permissions — the app needs checkout, customer, inventory, order, and product access.
  3. Choose a subscription plan (Starter includes a 7-day trial and three concurrent email playbook slots).
  4. Open the embedded app from Shopify Admin.

OAuth scopes

ScopeUsed for
read_checkoutsAbandoned checkout watch and digest metrics
read_customers, write_customersVIP and abandoned-checkout customer tags
read_inventoryLow stock alerts
read_ordersVIP routing, review request, weekly digest
read_productsWeekly digest top SKUs
  • Command center — operating score, opportunities, system coverage
  • Systems — commerce systems, industry packs, and individual playbooks
  • Results — attributed impact and execution history
  • Settings — email alerts (Resend), Slack, Discord, Teams, Klaviyo, storefront tracking, commerce profile, billing
  • How to use — in-app quick reference

Connect email alerts (Starter)

Plans and limits

Arcanum stack and Hollow Reserve

Command center and Settings show the Arcanum stack card when companion apps are installed or recommended. When Hollow Reserve is on the same store, lifecycle playbooks that overlap appointment journeys show Reserve handles client lifecycle on the Systems page — Engine defers those runs so your team is not alerted twice.

Hollow Reserve integration

Arcanum Engine command center
Command center overview.
Arcanum Engine settings
Settings — email alerts, Slack, Discord, Teams, storefront tracking, commerce profile, and billing.

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