High-risk order alert
Team alert and order tag when new orders match your configured Shopify fraud risk level.
Alerts your team when a new order matches your configured Shopify fraud risk level. On Growth, matching orders receive an order tag in Shopify Admin plus a Slack, Discord, or Teams notification.
| Setting | Type | Default | Description |
|---|---|---|---|
| Risk level | select | High risk only | High = Shopify high-risk orders only. High and medium = alerts on high or medium risk orders. |
| Order tag | text | high-risk | Tag applied to matching orders in Shopify Admin (Growth only) |
| Team channel labels | text | #risk-orders | Labels shown in alert footers for Slack, Discord, or Teams (Growth only) |
| Email subject prefix | text | [Arcanum] | Prepended to alert email subjects (Starter email variant only) |
Verify by placing a test order with Shopify fraud risk at or above your configured level; check Results and your team channel. Skipped runs with missing risk data usually mean the order webhook lacked a risk level — retry with a live checkout order.
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