Experience analytics
Funnel and Experience P&L metrics on Professional and Studio — Command Center hero, blueprint performance, booking conversion, and stage completion.
Experience analytics shows how clients move through your published blueprints — from widget views and bookings through intake, deposits, and review completion. Use it to spot drop-off and tune stages instead of guessing from calendar volume alone.
Experience P&L on Command Center
On Professional and Studio, Command Center opens with an Experience P&L hero for the last 30 days: deposit conversion, no-show rate and cost proxy, rebook rate, and package utilization. Starter merchants see an upgrade prompt instead — booking and calendar still work without analytics.
Plan availability
Experience analytics requires Hollow Reserve Professional ($59/month) or Studio ($99/month). Starter includes booking, calendar, email confirmations, and the theme widget — but not the analytics surface.
What to review
- Experience P&L hero — deposit conversion, no-show cost, rebook, package credits
- Bookings per blueprint — which journeys attract demand
- Stage completion — where clients stall before or after their appointment
- Deposit and add-on attach rates on commerce stages (Professional+)
- Waitlist volume when slots are full (Professional+)
- Rebook rates on Studio automation stages
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